Welcome to Sporty Tops Sales! We’re here to help you with any questions about our performance sportswear, delivery options, returns, and more. Below you’ll find answers to our most commonly asked questions.
About Our Products
What types of products does Sporty Tops Sales offer?
We specialise in high-performance sportswear including:
- Moisture-wicking hoodies and tops
- Breathable shorts
- Quick-dry swimwear
- Premium trainers designed for active lifestyles
- Performance-enhancing T-shirts
What makes your sportswear different from others?
Our products feature:
- Advanced moisture-wicking fabrics to keep you dry
- Odor-resistant technologies for freshness
- Premium construction for durability
- Performance-focused designs
- Prices up to 50% off retail
Ordering & Account
How do I place an order?
Simply browse our collection, select your items, add them to your cart, and proceed to checkout. You don’t need to create an account to place an order, but registered customers enjoy faster checkout and order tracking.
Can I modify or cancel my order after placement?
We process orders quickly to get your gear to you fast. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t yet entered the shipping process.
Payment Options
What payment methods do you accept?
We accept all major payment options for your convenience:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all your payment information. We never store your full payment details on our servers.
Shipping & Delivery
What shipping options are available?
We offer two shipping methods to suit your needs:
- Express Delivery (£12.95): Handled by DHL or FedEx, delivered in 10-15 business days after dispatch with real-time tracking
- Free Standard Shipping: Handled by EMS for orders over £50, delivered in 15-25 business days after dispatch
Do you ship internationally?
Yes! We’re proud to serve an international community of athletes. We ship worldwide, excluding some remote areas in Asia. All international shipments include clear customs documentation to smooth transit.
How can I track my order?
For Express Delivery orders, you’ll receive real-time tracking information via email. For all orders, we provide email notifications at every stage of your order’s journey. If you have any questions about your order’s status, our customer service team is happy to help.
Returns & Exchanges
What is your return policy?
We offer a 15-day return window from the delivery date. Items must be unworn with original tags attached for a full refund. We stand by the quality of our products and want you to be completely satisfied with your purchase.
How do I return an item?
Our online returns process is simple and hassle-free. Please contact us at [email protected] to initiate your return. We’ll provide you with all the necessary instructions and return authorization.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method for returns.
Contact & Support
How can I contact customer service?
Our UK-based customer service team is always happy to help active individuals worldwide. You can reach us at:
- Email: [email protected]
- Mail: 12 Holme Lacy Rd, Hereford, GB HR1R 4TA
Do you offer size guides for your products?
Yes! Detailed size guides are available on each product page to help you select the perfect fit for your active lifestyle. If you’re between sizes or need specific fit advice, our customer service team can provide recommendations.
Still have questions? Don’t hesitate to reach out to our friendly customer service team. We’re here to help you get the most out of your Sporty Tops Sales experience!